Payment Policy

About Credit/Debit Card

For well-defined store practice, the applicable standard is this: customers must provide accurate billing and contact information. For that reason, If a payment is declined, verify the entered details or contact the card issuer. Accordingly, we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

With straightforward expectations in mind, our operating rule is that All prices and payments are in U.S. In practical terms, dollars (USD). In addition, we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. As a related point, the payment options actually available for an order are displayed securely at checkout.

For consistent store practice, the applicable standard is this: approved refunds are returned to the original payment method within 5-10 business days after return inspection and approval. Consistently with this rule, a bank or card issuer may need additional time to post the credit. Under this approach, taxes are collected as required by applicable law. At the same time, payment questions may be sent to Support@canadapotie.shop or (270) 734-3823.

This page sets out customer-focused guidance; specifically, payment information is encrypted and processed by Shopify and authorized payment providers. Within the same framework, canadapooch does not store complete card numbers or card security codes. Consistently with this rule, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Information

To provide practical decision-making, this section confirms that the customer contact telephone number is (270) 734-3823. Within the same framework, the customer contact email is Support@canadapotie.shop. Accordingly, the complete physical address, which is also the default return address, is 228 E Broadway, Louisville, Kentucky, 40202, United States. Where applicable, the storefront brand name is canadapooch. In addition, the business name is canadapooch.