About Us

To provide accountable process, this section confirms that canadapooch is an independent online store focused on offering a carefully selected range of dog apparel and outerwear, dog boots and paw protection, harnesses, collars, and leashes, cooling gear, dog life jackets and water-safety gear, dog toys, and pet accessories. In practical terms, we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

For a clear account of our handling, the relevant position is that questions about our store or products are welcome at Support@canadapotie.shop or (270) 734-3823. For completeness, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

This page sets out consistent guidance; specifically, our customer promise is practical: transparent product information, free standard U.S. From a customer-service standpoint, shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. In addition, we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information

The store follows a straightforward approach to service: the customer contact telephone number is (270) 734-3823. In addition, the customer contact email is Support@canadapotie.shop. At the same time, the complete physical address, which is also the default return address, is 228 E Broadway, Louisville, Kentucky, 40202, United States. In practical terms, the storefront brand name is canadapooch. Consistently with this rule, the business name is canadapooch.